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Refund and Returns Policy

Effective Date: 12 December 24

Autism Mart values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase. By using our website, you agree to the practices described here.

1. Information We Collect

We collect your information to provide better services and fulfill your needs. This includes:

a. Personal Information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses

b. Payment Information:

  • Credit/debit card details and other payment information (processed securely via third-party payment gateways).

c. Account Information (Optional):

  • Login credentials when you create an account (email and password).

d. Technical Information:

  • IP address
  • Browser type
  • Device information
  • Browsing actions on our website (via cookies and analytics tools).

2. How We Use Your Information

We use the collected information to:

  • Process your orders and deliver products.
  • Communicate updates about your purchases, shipping, or returns.
  • Enhance your shopping experience by personalizing content and recommendations.
  • Respond to your queries or provide customer support.
  • Comply with legal requirements and prevent fraudulent activities.

3. Sharing Your Information

We value your privacy and do not sell or share your data. However, we may share your information with:

  • Trusted Service Providers: For payment processing, shipping, and analytics.
  • Legal Authorities: If required by law or to protect our rights.
  • Marketing Partners: Only if you’ve opted in for promotional updates.

4. Cookies and Tracking Technologies

We use cookies to optimize your experience on our website. Cookies help us:

  • Remember your preferences.
  • Analyze website traffic and usage trends.
  • Deliver tailored advertisements (if applicable).

You can disable cookies through your browser settings, but some website features may be limited.

5. Data Protection and Security

We implement strict measures to safeguard your information, including:

  • Secure payment gateways with encryption.
  • Regular monitoring to prevent unauthorized access.
  • Compliance with GDPR, CCPA, and other applicable regulations for data security.

6. Your Rights

You have the following rights regarding your data:

  • Access: Request details of the information we hold about you.
  • Correction: Update or correct inaccuracies in your data.
  • Deletion: Request deletion of your information (subject to legal requirements).
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us via the details provided below.

7. Third-Party Links

Our website may include links to external websites. Autism Mart is not responsible for the privacy practices of these sites and encourages you to review their privacy policies.

8. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or regulations. The revised policy with an updated effective date will be posted on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

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